Privacy Policy
Last updated: April 6, 2026
1. Introduction
MeridianVolt ("we," "our," or "us") operates the website meridianvolt.com and the MeridianVolt platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, and authentication credentials through our third-party authentication provider (Clerk).
Deal Documents
When you upload deal packages for analysis, we process and store the documents you submit, including offering memorandums, rent rolls, financial statements, and other commercial real estate materials. These documents may contain property addresses, financial figures, tenant information, and other deal-specific data.
Usage Data
We automatically collect information about how you interact with the Service, including pages visited, features used, analysis requests made, and timestamps of activity.
Device and Technical Data
We collect browser type, operating system, IP address, and device identifiers to ensure the Service functions properly and to maintain security.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process and analyze your deal documents using AI-powered tools
- Generate financial reports, risk assessments, and market analyses
- Manage your account and provide customer support
- Process payments and manage subscriptions
- Send service-related communications
- Monitor and analyze usage trends to improve the platform
- Detect, prevent, and address technical issues and security threats
4. AI Processing
Your uploaded documents are processed by artificial intelligence systems to extract financial data and generate analyses. Document content is sent to third-party AI providers (Anthropic) for processing. We do not use your deal documents to train AI models. AI-generated financial analyses are computational outputs and should not be treated as professional financial advice.
5. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate the Service (authentication, payment processing, cloud hosting, AI processing)
- Legal Requirements: When required by law, regulation, legal process, or governmental request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
6. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and at rest, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your account information for as long as your account is active. Deal documents and analysis results are retained for the duration of your subscription. You may request deletion of your data at any time by contacting us. Upon account deletion, we will remove your personal information and deal documents within 30 days, except where retention is required by law.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Export your data in a portable format
- Withdraw consent for data processing
- Object to or restrict certain processing activities
- File a complaint with a supervisory authority
To exercise these rights, contact us at privacy@meridianvolt.com.
9. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
MeridianVolt
Email: privacy@meridianvolt.com